Run a store, not twelve point-of-sale logins.

Most physical retailers run Square or Clover for the register, Shopify for an online store, a separate app or spreadsheet for inventory counts, Mailchimp for their email list, a scheduling tool like Homebase or When I Work, and a paper punch card or third-party app for loyalty. That is six separate vendors with zero native integration between them. Calisto consolidates all of these into one platform: POS handles the register, Sites handles the online store, Inventory handles stock management and vendor receiving, Campaigns handles email and SMS, Calendar and Access handle scheduling, and Circle handles loyalty. One login, one subscription, one customer record across every channel.

When a vendor delivery arrives, staff scan items against the purchase order in Inventory. The system flags wrong SKUs, shorted counts, and damaged items at the loading dock before anyone signs the invoice. Discrepancies are documented with photos and notes, and the vendor is notified automatically with the variance report. This replaces the Google Sheet, the paper clipboard, and the two hours spent reconciling the invoice against what actually showed up on the truck.

Circle replaces punch cards, stamps, and third-party loyalty apps with a points-based system that tracks every purchase. Customers earn points per dollar spent, reach VIP tiers at spending thresholds, receive birthday rewards automatically, and earn referral credits when friends make their first purchase. Every in-store and online purchase builds a single customer profile with lifetime value, product preferences, and visit frequency. The $4,000-a-year customer gets recognized at checkout and receives early access to seasonal sales and exclusive promotions.

Yes. Inventory pools can be shared or siloed per location. Transfer orders move stock between stores with in-transit tracking and receiving confirmation. Employee schedules are built per location with shift swap management. Daily sales reconciliation runs per store with consolidated financials in Ledger. Markdown pricing can be coordinated across all locations or customized per store. A customer can purchase at one location and return at another with the full transaction history visible at every register.

Sites builds an online catalog that shares the same product database and inventory as your physical locations. Customers browse online and see real-time stock per store. Buy-online-pick-up-in-store orders notify staff when ready. Ship-from-store routes online orders to the nearest location with available inventory. The online channel is treated as a complement to foot traffic, not a replacement. One catalog, one inventory pool, one customer record across both channels.

Inventory includes shrinkage tracking with cycle count scheduling, variance reports by category, audit trails per transaction, and alerts when variance exceeds configurable thresholds. Cycle counts can run daily for high-theft categories and weekly for everything else. Every register transaction, vendor receiving event, transfer, and adjustment is logged with timestamps and user attribution. The quarterly surprise during full inventory counts is replaced by continuous monitoring that catches problems early.

Inventory tracks consignment and owned inventory separately with distinct accounting rules. Consignment items show the vendor as the owner until sold, at which point the revenue split is calculated automatically and reported in Ledger. Settlement reports for consignment vendors generate monthly or on demand. This matters for vintage stores, gallery-style boutiques, and any retailer carrying goods they do not own.

Pulse manages markdown schedules and promotional pricing across all locations. Campaigns sends SMS and email blasts to loyalty segments with early-access windows for VIP tiers. Display updates in-store signage with seasonal promotions. Inventory tracks seasonal velocity to adjust reorder points. Access handles extended holiday hours and temporary staff scheduling. The entire seasonal cycle from pre-season buying through end-of-season clearance is coordinated from one platform.

Yes. POS supports physical and digital gift cards with balance tracking, reload, and multi-store redemption. Store credit is issued at the register during returns and tracked per customer profile. Gift cards purchased online can be redeemed in store and vice versa. Balance inquiries are available through the Navigator loyalty portal and at any register.

Every retail operation touches all three suites. Ops Suite products (POS, Shop, Inventory, Pulse, Sync, Navigator, Ledger, Display, Access, Assure, Calendar) handle checkout, stock, pricing, transfers, scheduling, and compliance. Work Suite products (Tasks, Inbox, Sign, Box, Voice, University, Contacts) handle daily checklists, customer service, vendor contracts, and staff training. Marketing Suite products (Sites, Studio, Reputation, Forms, Apps, Campaigns, Echo, Circle) handle the online store, product photos, reviews, loyalty, and campaigns. A purchase at the register updates inventory, earns loyalty points, triggers a post-visit email, and records revenue in Ledger. No integrations to configure.

Calisto was designed by someone who understands the reality of running a physical store. The vendor receiving workflow exists because they watched a delivery driver leave with a signed invoice for 48 units when only 46 arrived. The shrinkage alert exists because they discovered $3,200 in missing inventory during a quarterly count that should have been caught weekly. The Saturday afternoon offline mode exists because the internet went down during the busiest hour of the week. Every workflow reflects a real retail scenario, not a product hypothesis.

Yes. Start for free with full access to all 50 products across all three suites. No credit card required, no time limit, and no feature restrictions. You only pay the 2% revenue share once you begin processing transactions.

Yes. The in-person retail solution treats the physical storefront as the primary channel with an online complement. If your business is primarily online with occasional pop-ups, the Online Retailers solution page covers the full e-commerce operating suite. Most retailers operate both channels simultaneously, and Calisto handles that with shared inventory, shared customer records, and shared loyalty programs across both.