Calisto
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Calisto Kiosks

5 modes. 30 components. One touchscreen channel.

Self-service kiosk delivery channel for Navigator's Point of Service Hub. Five kiosk modes (Check-In, Self-Order, Concierge, Showroom, Registration) consolidating kiosk screens from Navigator, POS, Ops, and Signal onto registered touchscreen devices. QR zero-touch activation with 15-minute expiry. 30-second heartbeat monitoring. Guided access lockdown. Idle timeout with configurable reset. 12 native platform connections. One device registry.

Start for FreeExplore Modes

5 Kiosk Modes · 30 Client Components · 7 Check-In Types · 6 Self-Order Types · 7 Concierge Features · 12 Interconnects

The Mode Engine

Five modes. 30 client components. Single-purpose rendering.

Each physical device is assigned one mode, a locked single-purpose interface. Five modes: Check-In (7 types), Self-Order (6 types), Concierge (7 features), Showroom (2 views), Registration (2 flows). Mode assignment determines which UI the device renders, which platform data it reads, and which records it writes.

Check-In

Check-In

Scan QR code or enter confirmation number

Guest
Patient
Member
Coworking
Race
Ticket
Resident
Touch to begin

7 check-in types. One intake pipeline.

Reservation lookup by name, phone, or confirmation code. Identity verification. Signature capture. Digital key or card encoding trigger via Access. Check-in completion writes to Navigator, Ops, and Contacts. Average check-in session: under 45 seconds. Every unprocessed arrival is a queue that costs front-desk labor.

Guest Check-InHotel and property arrival. Name, phone, or confirmation code lookup. Reservation status update in Ops.
Patient Check-InClinical and wellness intake. Appointment confirmation, intake form completion, consent capture. Reuses Ops clinical kiosk client.
Member Check-InGym and fitness. Member ID or barcode scan. Membership verification. Reuses Ops gym kiosk client.
Coworking Check-InDesk allocation verification. Hot desk and dedicated desk modes supported.
Race Check-InMarathon and endurance event. Bib number lookup, participant verification, gear bag assignment. Reuses Ops endurance kiosk client.
Ticket Check-InQR or barcode scan. Ticket validation against Events attendee database. Entry confirmation.
Resident Check-InExtended-stay arrival. Unit number search, resident information display, check-in completion.

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kiosk modes

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client components

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check-in types

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native interconnects

Device Registry

QR provisioning. 30-second heartbeat. Two-minute offline detection.

Zero-touch activation with six-character provisioning key and 15-minute expiry. Heartbeat telemetry every 30 seconds. Five device statuses. Guided access lockdown. OTA config push. Remote restart. One device registry manages every deployed terminal.

Device Activation + Management

QR provisioning. Heartbeat monitoring. Lockdown mode.

A device-centric management layer. Every kiosk registers with a unique key, health score, platform fingerprint, and assigned mode. Three-step zero-touch activation. Heartbeat telemetry every 30 seconds. Offline detection at 120 seconds. Remote restart, deactivation, and over-the-air configuration push. Three form factors across five hardware platforms.

QR Onboarding Pipeline

1
Generate codeDevice displays unique 6-character alphanumeric code. 900-second expiry.
→
2
Scan and configureOperator scans QR or enters code. Sets device name, location, and mode.
→
3
Device onlineStatus transitions from pending to online. Assigned mode interface renders.
30sinterval

Heartbeat Telemetry

Devices report every 30 seconds: app version, OS version, screen resolution, battery level, and composite health score. Offline detection triggers at 120 seconds without heartbeat.

5statuses

Device Registry

All registered devices with name, location, status, mode, platform, last ping, and health score. Five statuses: online, offline, error, pending, locked. Filter by status, location, or mode.

0OS access

Lockdown Mode

Guided access (iOS) or kiosk mode (Android). Home button, notification center, and system settings disabled. Application fills the screen. No OS-level exit possible.

OTAupdates

Remote Configuration

Over-the-air branding updates, device restart, mode reassignment, and status monitoring from the device registry dashboard. Configuration changes propagate in under 60 seconds.

Tablet Kiosk

iPad or Android tablet in countertop or floor stand. Compact footprint. Bluetooth or USB card reader and optional receipt printer.

Standalone Terminal

Free-standing unit with integrated touchscreen, card reader, and receipt printer. ADA-accessible height. Built for high-traffic deployment.

Wall-Mounted Display

Touchscreen panel for wayfinding, directory, and property information. Power over Ethernet. No peripheral hardware required.

Supported platforms
iPad
Android
Chrome Kiosk
Smart Display
Signage
Designer

Three layout modes. Branding controls. Configurable idle behavior.

Standard, Compact, and Fullscreen layouts. Logo, accent color, background image. Idle timeout from 30 seconds to 10 minutes. Slideshow, welcome message, or blank idle screen. Multi-language selection. WCAG AA compliance.

Designer + Templates

Three layout modes. Branding. Templates. Idle behavior.

Configure every visual aspect of each deployed kiosk. Three layout modes control navigation density. Branding controls apply property identity. Idle behavior determines screen state between sessions. Template library provides pre-built flows for every mode.

Layout modes

StandardNavigation bar with content area. Full sidebar, headers, and system chrome visible. Best for multi-feature concierge kiosks.
CompactMinimal chrome with maximized content. Collapsed navigation. More screen real estate for the active workflow.
FullscreenNo navigation. Content fills the entire screen. Single-purpose rendering for check-in and ordering.
Logo upload

Property or brand logo rendered on welcome screen and header bar.

Accent color

Primary action color applied to buttons, highlights, and progress indicators.

Background color

Screen background. Supports solid color or uploaded background image.

Welcome message

Configurable title and subtitle displayed on idle and welcome screens.

Idle behavior configuration

Timeout duration30 seconds to 10 minutes (presets or custom)
Idle screen typeWelcome message, slideshow, or blank
Slideshow interval10 to 60 seconds between slides
Screen dimmingConfigurable delay and brightness level
Clock and weatherOptional display on idle screen (enable/disable per device)

Template engine

Template Library

Pre-built templates for each kiosk mode. Guest check-in, restaurant ordering, concierge, wayfinding, waiver signing, and property showroom.

Template Customization

Per-template configuration: skip steps, reorder flows, show/hide fields, change button labels, adjust timeout behavior.

Clone and Modify

Duplicate any template to create variants. Assign different templates to different devices or locations.

Forms Integration

Waivers. Intake forms. Consent capture. Payment forms.

Kiosk-native form rendering for waivers, intake, consent, and payment. Every form submission writes to the Contact record with device attribution. Signature capture, conditional logic, and integrated card reader processing on the same touchscreen.

Digital Waivers

Waiver template rendering with scroll-to-bottom requirement. Signature capture via touch drawing or typed name. Configurable signature method per template. Signed documents stored in Contacts and linked to Services.

Intake Forms

Patient and guest intake forms rendered on kiosk. Multi-step form flows with conditional logic. Data writes directly to Contact record and operational timeline.

Consent Capture

Terms and conditions display with acknowledgment tracking. Timestamp and device ID recorded per consent. Legal hold and audit trail via Services document history.

Payment Forms

Integrated card reader forms for tap, chip, and swipe. Same payment processor as POS terminals. Split payments, tips, digital receipts via email or SMS, automatic folio posting.

Waiver configuration

Signature methodsTouch drawing, typed name, or both (configurable per template)
Template managementReusable templates with name, content, and signature requirement
ApplicabilityEnable/disable per check-in type
StorageSigned documents attach to Contact record in Services
LookupBy reservation, name, or phone number
Display requirementScroll-to-bottom before signature capture enabled
Telemetry Engine

Four fleet KPIs. Six per-device metrics. Mode-level funnels.

Real-time fleet dashboard. Check-ins today, orders today, average session time, fleet uptime. Per-device sessions, error rate, peak hours, conversion, transaction value, health trend. Cross-property rollup. CSV and API export.

The Telemetry Engine

Four fleet KPIs. Six per-device metrics. Mode-level funnels.

Real-time operational telemetry across the kiosk fleet. Dashboard refreshes every 30 seconds. Four KPI surfaces, six per-device performance metrics, cross-property rollup reporting, and mode-level funnel analysis. Integration with the universal Ops kiosk analytics client for cross-vertical reporting.

847
Check-ins Today
+12%
312
Orders Today
+8%
42s
Avg. Session Time
-6%
99.7%
Fleet Uptime
+0.2%

Per-device performance metrics

Sessions per device per day

Utilization count by device. Identifies high-traffic and low-traffic positions.

Error rate per device

Failed transactions, timeout resets, and offline events per device per period.

Peak usage hours

Hourly heatmap of activity per kiosk. Staffing and positioning data.

Mode-specific conversion

Started vs. completed interactions per mode. Drop-off point identification. Every abandoned session is a missed transaction.

Average transaction value

Per-device, per-mode ordering revenue. Position and layout comparison data. Identifies which device placements drive higher spend.

Device health score trend

Heartbeat-derived score over time. Hardware degradation detection.

Universal Ops kiosk analytics clientCross-property rollup reportingPer-device performance drill-downMode-level funnel analysisCSV and API exportReal-time dashboard refresh

Cross-Product Delivery

Delivers surfaces from Navigator, POS, Ops, and Signal. Writes to twelve.

Self-service kiosk delivery channel consolidating screens from Navigator, POS, Ops, and Signal onto registered touchscreen devices. Every kiosk mode reads live data and writes back to the product that owns each workflow. One relational data layer. Zero middleware.

Kiosks
Navigator
POS
Ops
Signal
Contacts
Events
Services
Access
Display
Purview
Pulse
Deals

Calisto Navigator

Check-in kiosks read reservation data and guest profiles. Check-in completion writes arrival status and triggers digital key provisioning via Access.

Reservation Lookup → Identity Match → Check-In → Key Trigger

Calisto POS

Self-order kiosks read menu catalog, pricing, and modifier configuration. Orders route to kitchen display system. Payment transactions process through the same gateway.

Menu Catalog → Order Build → Payment → KDS Route

Calisto Ops

Check-in reads reservation and room assignment data. Service requests, maintenance tickets, and check-in logs write to the operational timeline and dashboards.

Reservation Data → Check-In Log → Service Request → Timeline

Calisto Signal

Kiosk devices register in Signal's fleet management console. Concierge content and wayfinding maps read from Signal. Heartbeat pings and health scores write back.

Fleet Register → Heartbeat Ping → Health Score → Incident

Calisto Contacts

Every check-in and order links to a Contact record. Walk-in guests create new records with kiosk source attribution. Waiver signatures attach to document history.

Walk-In → Contact Create → Waiver Attach → Order Link

Calisto Events

Ticket check-in validates against the Events attendee database. Race check-in reads marathon registration data. Event wayfinding displays venue layouts.

Ticket Scan → Attendee Match → Entry Confirm → Venue Map

Calisto Services

Waiver templates and signing requirements read from Services configuration. Session check-in validates against service bookings. Signed documents write back.

Template Read → Waiver Render → Signature Capture → Record

Calisto Access

Check-in completion triggers access code generation or smart lock provisioning. Lock provisioning rules and zone configurations read from Access.

Check-In Complete → Code Generate → Lock Provision → Audit

Calisto Display

Kiosks and Display share device management patterns: QR activation, heartbeat monitoring, template assignment. Display shows content; Kiosks accepts input.

QR Activate → Heartbeat Sync → Template Assign → Status

Calisto Purview

Menu items for self-order kiosks read from Purview F&B catalog. Service menus read from Services catalog. Order selections write item popularity metrics back.

Catalog Read → Menu Render → Order Select → Popularity

Calisto Pulse

Dynamic pricing from Pulse applies to kiosk ordering in real time. Seasonal rates, time-of-day pricing, and demand adjustments reflected on the kiosk menu.

Rate Rule → Price Apply → Order Volume → Demand Signal

Calisto Deals

Showroom kiosk interactions create leads in Deals with device source attribution. Property views, floor plan requests, and information inquiries captured.

Property View → Info Request → Lead Create → Attribution
Technical Specifications

Calisto Kiosks. The specs.

The Device Layer

Provisioning MethodQR code, zero-touch, 6-character alphanumeric, 900-second expiry
Heartbeat Interval30 seconds
Offline Detection Threshold120 seconds without heartbeat
Heartbeat PayloadApp version, OS version, screen resolution, battery level, health score
Device Statuses5 (online, offline, error, pending, locked)
LockdownGuided Access (iOS), Kiosk Mode (Android), Chrome Kiosk Mode
Supported PlatformsiPad (10th gen+), Android (10"+), Chrome kiosk, purpose-built, smart display, signage touchscreen
Form Factors3 (tablet stand, standalone terminal, wall-mounted display)
Peripheral ConnectivityBluetooth, USB (card reader, receipt printer, key encoder)
Remote ManagementOTA config push, remote restart, remote deactivation, mode reassignment

The Mode Engine

Kiosk Modes5 (Check-In, Self-Order, Concierge, Showroom, Registration)
Client Components30 across five mode categories
Check-In Types7 (Guest, Patient, Member, Coworking, Race, Ticket, Resident)
Self-Order Types6 (Restaurant, Room Service, Cafe, Golf Pro Shop, Experiences, Developer)
Concierge Features7 (Dashboard, Service Menu, Reservations, Service Requests, Guest Info, Wayfinding, Resident Services)
Showroom Views2 (Listing Browser, Listing Detail)
Registration Flows2 (Waiver Signing, Session Check-In)
Mode AssignmentOne mode per physical device, immutable per session

Configuration

Layout Modes3 (Standard, Compact, Fullscreen)
Idle Timeout Range30 seconds to 10 minutes
Idle Screen TypesWelcome message, slideshow, blank
Slideshow Interval10 to 60 seconds
Branding ControlsLogo, accent color, background color, idle background image, welcome title, welcome subtitle
Signature MethodsTouch drawing, typed name, or both (configurable per template)
Language SelectionOn-screen user-selectable per session
AccessibilityWCAG AA font sizes, high-contrast mode, screen reader compatible

The Interconnect Layer

Native Product Connections12 bidirectional (Navigator, POS, Ops, Signal, Contacts, Events, Services, Access, Display, Purview, Pulse, Deals)
Data PatternDirect read-write, no middleware, no webhook, no CSV
Check-In Write TargetsNavigator (guest status), Ops (timeline), Access (key provisioning), Contacts (record linkage)
Order Write TargetsPOS (kitchen display, payment), Contacts (order history), Purview (popularity metrics)
Concierge Read SourcesSignal (content, wayfinding maps), Ops (reservations, schedules)
Pricing SourcePulse (dynamic rates, seasonal, time-of-day, demand adjustments, real-time)
Lead AttributionDeals (showroom interactions as leads with kiosk device source)

Telemetry

Fleet KPIs4 (check-ins today, orders today, avg session time, fleet uptime %)
Per-Device Metrics6 (sessions/day, error rate, peak hours, conversion, avg transaction value, health trend)
ReportingCross-property rollup, mode-level funnel, per-device drill-down
ExportCSV, API
RefreshReal-time
Upstream IntegrationUniversal Ops kiosk analytics client

Payment

Reader TypesTap (NFC), chip (EMV), swipe (magnetic stripe)
Payment InfrastructureSame processor configuration as POS terminals
CapabilitiesSplit payments, tips, digital receipts (email and SMS), automatic folio posting
Gateway FeeNone (uses existing POS gateway)

Platform

Kiosk SoftwareIncluded with Core subscription
Device LimitUnlimited
TrialFree tier, no credit card required
Pricing

Free kiosk software. Managed hardware from €49/mo.

Five modes, unlimited devices, QR activation, heartbeat monitoring, and lockdown mode. Kiosk software included with Core. Managed hardware optional.

,,
Calisto Core
$0/month
+ 2% of revenue
CommitmentNone
UsersUnlimited
Products15 included
Best for: Hotels, venues, and properties deploying self-service touchscreens.
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Kiosks

Self-service terminals for check-in, ordering, and registration.

$1/mo

Part of Ops Suite

Wallet-debit

Add to Pro Shop
The self-service kiosk delivery channel of Calisto Pro.

Every kiosk, every mode, one device registry.

5 kiosk modes. 30 client components. 7 check-in types. 6 self-order types. 7 concierge features. QR zero-touch provisioning. 30-second heartbeat telemetry. 12 native interconnects. Guided access lockdown. Included with Core subscription.

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